Average Score (162 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

162 Ratings

4.8 Average

Models
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  • Morgan T.03-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    This was a great experience

  • Paul M.03-12-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Ryan G.03-10-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Great customer service, very easy purchase process.

  • Valarie N.03-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Gary was excellent, he explained what he had to do, I was in and out in no time at all

  • Richard G.03-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    courteous, helpful - especially appreciate having a loaner vehicle

  • Karla M.03-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Every thing was great!

  • Brenda A.03-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Cynthia M.02-23-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    My overall experience was good and I feel like Travis and Allen and Dallas were very professional in making sure I got what I came in for.

  • Kiah H.02-23-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2021

  • Kathryn R.02-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023