Average Score (162 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

162 Ratings

4.8 Average

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  • Paul H.01-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Speed of service and having a shuttle

  • Karen G.01-12-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Scheduled annual service and to remedy recall issues. The person who scheduled appointment told me they were ordering parts so they would be available to deal with fixing issues. When I showed up 3 weeks after setting appointment, I was informed they didn’t have parts and they didn’t have time to do the computer chip update, that I would have to come back. I live 2 hours away.

  • Nat B.01-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Prompt service

  • Margaret T.01-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Debra R.01-03-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    This is my 2nd Volkswagen Atlas purchased from the Grand Junction, CO dealership.

  • Laura K.01-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Ricky O.12-30-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Quick & EASY! Thanks Gary and staff! Wonderful experience. TY & HNY

  • Natasha P.12-30-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    VW of GJ is excellent at service. I brought my car in for one issue, and they quickly discovered another significant issue. Gary made time for my car to get fixed there on the spot and back on the road shortly thereafter.

  • David Z.12-29-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Logan was wonderful to deal with, he is still checking in making sure all is good with my new car.

  • Austin S.12-22-2024

    TYPE:SalesMODEL:TaosYEAR:2024