Average Score (156 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

156 Ratings

4.8 Average

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  • Stacey M.07-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great customer service! Explained everything!

  • Theresa H.07-31-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    The service team took care of me quickly and efficiently.

  • David P.07-30-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The sales man and all the other staff were great. Fast and efficient and very clear on everything.

  • Dale N.07-29-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Logan is amazing ! sold me 2 cars now luv it !! everyone is on it ! very professional and caring

  • Dawn F.07-29-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Service was professional, time wasn’t wasted on putting me in a car that I couldn’t leave the lot with

  • Julia G.07-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    We Purchased the extra warranty that covers oil changes and such. Never had it before I noticed this time that the car wasn't washed. We have owned Tiguans for the past 9 years and always had the serviced by VW. they were always washed and vacuumed out. Kinda Disappointed that with the extended warranty that its not done any more a heads up would have been nice that the service isn't included

  • George D.07-28-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    NICE SMART NEW CAR

  • Dale N.07-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everyone at the grand judge in Volkswagen is so kind, courteous and professional. Logan is amazing. I have now bought 2 cars from him. Everyone just does everything right.!! It's just so easy.!! Logan, my salesman is amazing. I have now bought 2 cars from him.

  • Suzy S.07-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    Appreciate that with even limited staff, my car work got done & appreciated Kelly and his shuttle service too.

  • Ron D.07-21-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    Great service