Average Score (162 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

162 Ratings

4.8 Average

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  • Ian B.07-19-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    They took care of everything that they found out shortly after purchasing the car, (on the rear) new brake pads, rotors, wheels and tires. Very fortunate they took care of what was missed durning pre sale inspection. Cole was fantastic with great communication and very transparent! Thank you, Cole, Chris, and Andrew and Keane!

  • Kathrine V.07-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Employees are very curious and helpful with my questions and concerns.

  • Michael L.07-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    The service team did a great job of updating this software and installing new door handles. Kelly was great shuttling me to and from the airport. I was disappointed that there was not a loaner vehicle available. I sure appreciate the repair crew washing the car.

  • Robert M.07-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Staff provided clear indications on time line to complete the service. The car was washed prior to release and looked wonderful.

  • Kathleen G.07-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Josie S.07-15-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Great dealership, very knowledgeable salesman

  • Cynthia S.07-13-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Jeanette H.07-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Zackary G.07-08-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Dolores G.07-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service!