Average Score (162 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

162 Ratings

4.8 Average

Models
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  • Ripley M.06-08-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Morgan T.06-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Elizabeth B.05-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Duane G.05-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Katherine L.05-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Gary and the service team are great. They’re very communicative, upfront, and easy to work with.

  • Nat B.05-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Always personal and courteous service advisors.

  • Kathy S.05-16-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    My car was in and out a very short time! They called to get permission to change my tire that blew out! Thank you Service Department!

  • Stephen L.05-13-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The sales representative (Malachi Pfeffer) was very responsive but not aggressive. He checked in with me, answered all my questions. When I picked up the car he and several others gave me an initial orientation to the cars features. It was really a pleasant experience

  • Christie M.05-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    It’s always a joy to bring my car in for a service in GJ. The lobby is inviting-I did an hour of work while I waited for my car to be done.

  • Jon S.05-08-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I had the absolute best sales experience thanks to Travis and his incredible team! From the moment I walked in, they were professional, knowledgeable, and genuinely focused on helping me find exactly what I needed. Travis went above and beyond to make sure everything was seamless and stress-free. His team was attentive, patient, and clearly passionate about delivering top-tier service. I can’t recommend them highly enough — if you’re looking for a sales experience that feels effortless and actually enjoyable, this is the team you want to work with!